International IT Support Analyst
Do you know your way around computer hardware and software? Do you enjoy finding out where´s a root of an issue and how to fix it (possibly with a smile on your face)? Are you interested in international work environment? If all of those are yes then read further!
Support Analyst is a complex independent role within our international IT support team that will give you exposure to a vast variety of IT support activities. The goal of this team is to provide efficient helpdesk service in support of all corporate end-users of IT systems and services. You will provide 1st and 2nd line end-user support and systems maintenance and administration for all Anritsu offices and remote workers in the EMEA region. You´ll ensure day-to-day operation and technical support of the company’s computer systems, data networks (both LAN & WAN), telephone and fax systems; install and configure PC systems and software; maintain documentary records and inventory for all IT hardware and licensed software; perform regular backup and secure storage of all key data and configure and deliver new systems and applications. You will operate appropriate security procedures to ensure the privacy and integrity of corporate data and provide end-user training on new and existing systems and services as well as regularly monitor and report on the performance of essential servers, applications and networks.
As this is a support role you will need to be a customer oriented person, meaning you know, accept and like that you are there to help and support your customers. Positive, can-do attitude with quick thinking is the perfect match for this role. Occasional travel to other offices might be required.
To join us in this key role you will need and utilize:
Why you should come and work with us:
One of the reasons our employees love working here is because of the skilled and friendly people. They are key to creating a friendly and professional working environment. Anritsu Bucharest office has a relaxed work environment that includes laid-back dress code, possibility to utilize relaxation room as well as quality time outside working hours to bound relationships across different teams (team-building, sport events). We are also offering flexible working schedule in order for you to have the time you need for your family and friends. Further to that we offer professional development opportunities that are relevant to you and your role.